turn3 Creative, Inc. is committed to providing our customers with the very best purchasing experience available in the aftermarket world. This Privacy Policy describes how we collect and use your information and gives you choices as to how we use it. Any changes to our policy will promptly appear on our website. This policy was last reviewed on 11-11-05.

Privacy Policy FAQ's

What information does turn3 Creative collect about me?

What are ‘cookies’ and how does turn3 Creative use them?

How can I update my information?

How do I know my information is secure?

How do you use my information?

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

The information we receive allows us to tailor our Web site and improve your shopping experience, making it easier and more enjoyable. The information you volunteer enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our sites and products, and provide you with marketing information.

The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products and services, discounts, special promotions or upcoming events.

We periodically send you email about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please follow the instructions on the bottom on any promotional email you receive from us.

Please note: In order to process your online purchases we will send you a confirmation email or contact you if we have questions about your order.

In some instances, we use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site.

What information does turn3 Creative collect about me?

Every time you visit our Web site, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site. turn3 Creative does not use this information to identify you personally.

When you purchase from our site or request a catalog, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you the catalog.

We also collect the information you provide to us when you register for "My Account", participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or contact us (for example via Email)

What are ‘cookies’ and how does turn3 Creative use them?

A "cookie" is a small data file that contains a unique identifier. Cookies can be used to store personal information about you, right on your computer. turn3 Creative does not believe that storing your personal information on a cookie is a responsible use of this information. Cookies are also used to "connect" your computer to information stored in a separate location. At turn3 Creative, we use cookies to connect your computer with the information we store for you in our database. Some examples of this data include your account preferences, items added to your shopping cart, user specific information on pages accessed and previous visits to our site. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.

How can I update my information?

You can access the following information in the account update area of the site:

Financial information (such as credit card account information)
Unique identifier information (customer number or password)
Contact information (name, address, phone number)

How do I know my information is secure?

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site so you can feel comfortable and secure when shopping. When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window then the site is secured through Secure Sockets Layer (SSL). We always use industry-standard encryption technologies when transferring and receiving your personal information on our site. Pages requesting personal information should always have one of these icons.